Private care coordination — GTA

Personalized care for evolving needs.

Eliad Medical is private care coordination for Toronto families. Most often for an aging parent. Sometimes for a partner, a grandparent, or someone else who needs more than the system gives. One person who knows them, goes to appointments with them, and calls you after with what was said.

Book a call How it works

One coordinator, dedicated to your family
Preferred access to a curated network
In-home, virtual, or in-clinic
No long-term commitment

A care coordinator walking with an elderly client through a Toronto neighbourhood, CN Tower visible in the distance.

How we show up

Showing up looks different every day.

The needs are different every week. A specialist appointment that needs someone present. Physiotherapy in the comfort of home. A massage that helps with the pain. A recreation therapist who finally gets your mom out of the chair.

Most of it isn't a medical emergency. Most of it is the everyday work of holding someone's life together — the things the system was never designed to coordinate.

One Eliad coordinator handles the whole picture. Goes when you can't. Sends the right person when it's something they don't do themselves. Calls you after, in plain language, with what actually happened.

A small team, built around your needs.

Eliad Medical is registered nurses, care coordinators, and health professionals across different specialties and modalities who know the healthcare system. We know which calls get returned and which forms get lost. We've sat with families in the moments that matter.

We take on a small number of families at a time. That's deliberate. It's the only way to actually do this well.

What we stand for

Four things we promise.
Every time.

These are the principles every Eliad coordinator works to.

Someone who actually shows up.

Every other service promises "concierge care." We send a real person to your parent's door, and into the appointment room with them. That's the entire difference.

You're not doing this alone anymore.

You don't have to be the one tracking medications, chasing referrals, and worrying about whether anyone caught what the cardiologist said. We hold the thread. You stay informed, not exhausted.

Your parent gets to live, not just wait.

Aging in the current system is mostly passive. Waiting for appointments. Waiting for someone to call back. We fill that space with actual life. Companions, therapists, meals, conversation, things to look forward to.

One person who knows the whole picture.

Not a call centre. Not a different nurse every visit. One coordinator who knows your parent's history, their doctors, their preferences, and proactively manages the whole picture. The relief of that continuity is the membership.

What the membership gives you

One coordinator. One plan. The whole picture.

Eliad Medical is built around one person who knows your parent and orchestrates everything from there. The system is built for fifteen-minute slots. We're built for actual lives.

Care coordination

One person who knows your parent's history, doctors, and routines. The things that are hard to explain to a new clinician in fifteen minutes. They hold the thread, so you don't have to.

Preferred access

A curated network of allied health professionals: massage therapists, naturopaths, recreation therapists, physiotherapists. Booked through one person, not seven.

Care that meets the day

In your parent's home, on a video call, or at the clinic, depending on what fits. Most weeks it's in the living room. That's not a feature. That's the point.

How it works

Here's what happens.

Four steps, in plain language. The first one is a phone call, not a sales pitch.

A first call

You tell us about your situation. We listen, ask a few questions, and figure out together whether Eliad is the right fit.

Your family gets a coordinator

One person, dedicated to your family. They learn the whole picture and build a personalized care plan around what you actually need.

We show up

At appointments. At home. On a video call. Wherever the work is that day.

You stay in the loop

A real phone call when something changes. Plain language. No portals, no PDFs to chase.

A care coordinator and an elderly client sitting together on a couch in a sunlit living room, both laughing.

Start here

The first step is a conversation.

Tell us about your situation — what's going on, what you've tried, what feels heaviest right now. We'll figure out together whether Eliad is the right fit. No commitment. No sales pitch.

Or call us directly: 416-639-1831

Or email: info@EliadMedical.ca